Privacy policy

Updated 7 November 2026. This policy covers the Newclearus website and enquiries received through it. Contact Newclearus at our contact page for privacy matters.

Data collected and why

• Website delivery: hosting and network providers receive IP addresses, requested URLs, request times and browser/request metadata to deliver the site, secure it and diagnose errors. These technical requests happen even when optional features are declined.
• Enquiries: name, work email, service interest, optional message and the ICT, EOR or combined-package estimate attached to your enquiry. We use information you send to respond, scope services and prepare proposals.
• Job applications: information you choose to email, including CVs and contact details, is used to assess and respond to your application.
• Optional market suggestion: only after you select the location checkbox, your browser requests the approximate country signal from this website. Where available, the hosting network derives the country from the request IP. Browser language and timezone help suggest UK or USA pricing when the country signal is unavailable. South African visitors choose their UK/USA client market manually. This feature does not save your IP, ask for precise location, or contact a separate geolocation provider. VPNs and shared networks may make the suggestion inaccurate.

Office map preview

The office map is a static image hosted with this website, using OpenStreetMap map data. It appears without loading a third-party map service. Clicking the map or address link opens Google Maps, where Google’s privacy and cookie policies apply.

Forms, calculators and sharing

The calculators run in your browser. The enquiry form prepares an email in your email application or copies text to your clipboard when requested. It does not automatically submit data to a website database. Newclearus receives your details only when you send the email. Your email provider and our Microsoft 365 email service process that message.

Calculator details become part of the enquiry email only when you choose to send it. Avoid adding sensitive employee information to role fields or messages. This website has no newsletter signup, user registration or customer account feature.

Privacy choices and device storage

No analytics or advertising tracking scripts are installed in this version. The welcome box lets you confirm your pricing market and separately opt into approximate location suggestions and estimate storage.

• newclearus-privacy-v2: your consent settings and chosen pricing market, saved locally so the site can respect your choices.
• newclearus-scenario-v2: calculator selections saved only if you opt into remembering estimates.

Use Location & privacy choices near the market toggle, or Cookie settings in the footer, to change your choices. Turning off estimate storage removes the optional estimate record. You may also clear your browser storage. Checklist progress and packet game scores remain in the current page only and are not stored. You can download a checklist or estimate when you choose.

Processing grounds, recipients and international transfers

Where applicable, we process enquiries to take steps you request before a contract, technical delivery and security data for legitimate interests, optional features with consent, and records needed to meet legal obligations. We do not sell personal information. Hosting/network providers, Microsoft 365 and the hosting/network providers process the information needed for their functions. Email and hosting infrastructure may process data outside your country. Where transfer safeguards are legally required, they must be in place before the relevant business processing begins. Client ICT, employment and payroll processing requires separate contractual privacy terms.

Retention and security

We keep correspondence only for the enquiry, recruitment or service purpose and any applicable legal retention need. Request the applicable retention period for your record by email. Hosting providers control their operational log retention. The website does not impose a verified deletion schedule on provider logs. We restrict business access to personal information and use reasonable safeguards. Do not email unnecessary identity documents, health information, bank details or passwords.

Your privacy rights

Use our contact page with the subject “Privacy request” to request access, correction, deletion, restriction or objection, or portability where applicable. Identify the information involved without sending identity documents initially. We may request proportionate verification. We respond within the applicable legal timeframe and explain any lawful reason we cannot fulfil a request. Withdrawing consent does not invalidate earlier lawful processing. You may complain to South Africa’s Information Regulator, the UK ICO or your applicable local supervisory authority.